Terms and Conditions

1. GENERAL

These general terms and conditions (hereafter referred to as "Terms and Conditions") encompass all the stipulations for utilizing the services (hereafter referred to as "Services") provided through the website acombet.com (hereafter referred to as "Website"), which is managed by us (hereafter referred to as "We" or "Company"). You (hereafter referred to as "You," "Player," or "Client") are permitted to access the Services available on the Website upon creating your personal account (hereafter referred to as "Account"). Prior to using our Website, please ensure that you thoroughly review these Terms and Conditions. By registering an Account on the Website, you indicate your agreement with these Terms and Conditions.

2. CHANGES TO TERMS AND CONDITIONS

The Company reserves the right to modify these Terms and Conditions as necessary. While we will endeavor to inform players of significant changes via email, it is the player's sole responsibility to periodically review this page for updates. If a Client finds any modification unacceptable, they have the option to terminate these Terms and Conditions and close their Account. By continuing to use Your Account after we post a change notice or updated Terms and Conditions on our Website, you agree to be bound by the revised terms. Our failure to strictly enforce any provision of these Terms and Conditions does not waive our right to enforce that provision or any other provision in the future. No modifications, additions, deletions, or alterations to these Terms and Conditions are permitted or recognized by Us. Furthermore, no employee, officer, or agent is authorized to verbally alter, modify, or waive any provision of these Terms and Conditions.

3. WHO CAN PLAY

The Company accepts players only from those countries and geographic regions where online gambling is allowed by law. It is the player’s sole responsibility to inquire about the existing gambling laws and regulations of the given jurisdiction before placing bets on the website. We accept strictly adult Players (the minimal age is 18) and Players who have reached the age specified by the jurisdiction of Player’s place of residence as eligible for online gaming. It is the Player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding age limitations for online gambling. It is entirely and solely your responsibility to enquire and ensure that you do not breach laws applicable to you by participating in the games. Depositing real funds and playing for real money is subject to the laws of your country, and it is your sole responsibility to abide by your native regulations. We shall be entitled to refuse bets from Players who fail to abide by these Terms and Conditions.

BONUS TERMS AND CONDITIONS

1. Amounts, which consists of the winnings from the bets of the activated bonus and at the same time bonus is not realized or bonus is already canceled, will be confiscated due to the bypassing of the bonus rules.

2. Amounts which consists of the winnings from made bets in the restricted games, and these games are not considered in the bonus rules, will be confiscated due to the invalid using of the bonus.

3. The user's bonus is automatically canceled in the event that the amount on the player's account balance falls below 1 and/or nullifies.

4. You are eligible for all bonuses per Acombet account, which shall mean no more than one of each bonus per user, IP address, computer device, family, residential address, telephone number, credit or debit card and e-payment account, e-mail address, and environments where computers are shared.

5. All the bonuses are sticky. Meaning you cannot request your withdrawal until wagering requirements are fully fulfilled. Also, you start playing for real money first then for bonus money, and as soon as bonus money is lost, the bonus also gets lost.

6. Casino Welcome Bonuses have a maximum win setting that limits your win by multiplying the bonus sum with the max win. For example, if your bonus is 100 EUR and the maximum win is 10x, your win cannot be more than 1,000 EUR (100*10).

NO DEPOSIT BONUSES TERMS AND CONDITIONS

The winnings from any kind of Free Spins / Free Bets must be rolled over 10 times in a period of 48 hours before they can be cashed out. If the roll over requirements are not completed in a period of 48 hours, the Free Spins will be expired.

The maximum payout limit for the winnings from any kind of Free Spins / Free Bets is 50 €/$ or equivalent in another currency.

Players with disposable/invalid email addresses are not eligible to receive any free spins without deposit. If a player despite this would receive free spins without making a deposit, all winnings from the spins will be confiscated.

Acombet reserves the right to cancel or amend these Terms & Conditions at any point without any prior notice.

4. ACCEPTED CURRENCIES

The website allows playing for the following currencies: EUR, USD, GBP, BTC, ETH, LTC, XRP, USDT.

5. FEES AND TAXES

You are fully responsible for paying all fees and taxes applied to your winnings according to the laws of the jurisdiction of your residence.

6. GAME RULES

By accepting these Terms and Conditions you confirm that you know and understand the rules of the games offered on the Website. It is at your discretion to familiarize Yourself with the theoretical payout percentage of each game.

7. DISCLAIMER OF LIABILITIES

By accepting these Terms and Conditions You confirm Your awareness of the fact that gambling may lead to losing money. We are not liable for any possible financial damage arising from Your use of the Website and the Services.

We are not liable of any hardware or software defects, unstable or lost Internet connection, or any other technical errors that may limit access to the Website or prevent any Players from uninterrupted play.

In an unlikely case where a wager is confirmed or a payment is performed by Us in error, We reserve the right to cancel all the wagers accepted containing such an error, or to correct the mistake by re-settling all the wagers at the correct terms that should have been available at the time that the wager was placed in the absence of the error.

If We mistakenly credit Your Account with winnings that do not belong to You, whether due to a technical issue, error in the paytables, human error or otherwise, the amount will remain Our property and will be deducted from Your Account. If You have withdrawn funds that do not belong to You prior to Us becoming aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by You to Us. In the event of an incorrect crediting, You are obliged to notify Us immediately by email.

8. USE OF PLAYER ACCOUNT

Only one Account is allowed per person, household or IP address. Creating multiple Player Accounts by a single Player can lead to termination of all such Accounts. The Player shall not provide access to their Player Account or allow using the Website to any third party including but not limited to minors. Any returns, winnings or bonuses which the Player has gained or accrued during such time as the duplicate Account was active may be reclaimed by Us, and Players undertake to return to Us on demand any such funds which have been withdrawn from the duplicate Account. The Website can only be used for personal purposes and shall not be used for any type of commercial profit.

9. ANTI-FRAUD POLICY

The Company has a strict anti-fraud policy and utilizes various anti-fraud tools and techniques. If the Player is suspected of fraudulent actions including, but not limited to: Participating in any type of collusion with other players; Development of strategies aimed at gaining of unfair winnings; Fraudulent actions against other online casinos or payment providers; Chargeback transactions with a credit card or denial of some payments made; Creating two or more accounts; Submitting/disclosing documentation/information which may indicate fraudulent activity (more than one identified location, banking details, and other data); Other types of cheating; While playing with an active bonus, it is forbidden to engage in activities that give the player a clearly unfair advantage. Such activities include, but are not limited to, these: delaying game rounds in any game, including free spins and bonus features, to a later time when you have no wagering requirements, leaving large bets on the table, for example in blackjack, and returning to the game after bonus wagering has been completed, playing games with bonus money to build up in-game value, lose the bonus funds, and then cash out on the built-up value during real-money play, using strategies that take advantage of any software bug or failure. In these cases, the Company reserves the right to terminate such Account and suspend all payouts to the Player. This decision is at sole discretion of the Company and the Player will not be notified or informed about the reasons of such actions. The Company also reserves the right to inform applicable regulatory bodies of the fraudulent actions performed by the Player. In all cases provided in this clause, the Company may at its sole discretion terminate the Account due to suspicion of fraud and refund back the last deposited amounts minus 20% of that amount charged as a transaction fee. The Company has zero tolerance to advantage play. Any Player who will try to gain advantage of casino welcome offers or other promotions agrees that Company reserves the right to void bonuses and any winnings from such bonuses, for the reasons of: Use of stolen cards; Chargebacks; Creating more than one account in order to get advantage from casino promotions; Providing incorrect registration data; any other actions which may damage the Company. The Company reserves the right to close Your Account and to refund to You the amount on Your Account balance, subject to deduction of relevant withdrawal charges, at Company’s absolute discretion and without any obligation to state a reason or give prior notice. In order to verify Player’s Account, We require documents (ID, payment systems, utility bills etc.) in Latin alphabet. In case Player doesn’t have an opportunity to provide documents in above-mentioned alphabets company reserves the right to demand video verification where Player shows his/her documents. We may request from You the verification of Your identity at any time and You must provide Us with any and all proof of Your identity. In case You fail to provide Us with the requested proof of identity, We reserve the right to terminate the Account and/or hold the funds on the Account until the account is verified. In case during the verification process some suspicions arise related to the identity of the user, such as but not limited to occurrence of more than one person in the respective photos, etc., the Company may at its sole discretion terminate the Account due to suspicion of fraud and refund back the last deposited amounts minus 20% of that amount charged as transaction fee. The same rule applies in case during the video-verification process the Company detects that the user is being instructed and/or forced to certain answers and/or actions. The Company reserves the right to retain payments, if suspicion or evidence exists of manipulation of the Website system. Criminal charges will be brought against any user or any other person(s) who has/have manipulated the Website system or attempted to do so. The Company reserves the right to terminate and/or, change any games or events being offered on the Website. Should You become aware of any possible errors or incompleteness in the software, You agree to refrain from taking advantage of them. Moreover, You agree to report to the Company any error or incompleteness immediately. Should You fail to fulfill such obligations, the Company has a right to full compensation for all costs related to the error or incompleteness, including any costs incurred in association with the respective error/incompleteness and the failed notification. In case of any of the above mentioned events, the Company reserves the right to terminate the Player’s Account, cancel the bonuses and the winnings and pay back the remaining deposit to the Player. In this case the Company reserves the right to deduct up to 50% of the remaining deposit as an Account termination fee.

10. DEPOSITING

Please note that the minimal amount of deposit is 20€ or an equivalent. The maximum amount of deposit depends on the payment method you decide to use. The deposited money is subject to a minimum 3x wagering prior to being withdrawn.

11. WITHDRAWAL AND REFUND POLICY

The minimal amount for withdrawal is 20€ or an equivalent. The maximum amount for withdrawal depends on the payment method you use. If the requested amount exceeds the limit of a particular payment system, the amount will be withdrawn in installments. The Company reserves the right to check Your identity prior to processing payouts and to hold withdrawals for the time needed to check Your identity. In case You provide false and/or incomplete Personal Data, the withdrawal can be refused and/or the Player Account terminated, of which You will be informed by email. The Company furthermore reserves the right to hold the withdrawals for the time needed to investigate violations of the Terms and Conditions and/or applicable laws on part of the Player. Please note that even for supported countries the Company is not able to guarantee successful credit card payment processing in all cases, since banks issuing credit cards may block or reject such transactions at their own discretion. The amount deducted from your credit card may be insignificantly higher than displayed at the time of transaction due to currency conversions on the side of your bank and/or the Company's payment processing system. You acknowledge that withdrawals via bank transfers can in exceptional cases be subject to additional charges by the intermediary banks. All deposits must be wagered completely 3x times until withdrawals are allowed from Your Account. In case deposits are not wagered completely, the withdrawals may be cancelled by us. In case the existing deposits are transferred back to the Player due to termination of the Account, We reserve the right to charge the Player with the administrative fee in amount of 20% of the amount transferred. The Player is responsible for providing the Company with correct details of his personal account for the purpose of withdrawals from its Account. Withdrawal from the Account shall be performed only upon the confirmation of the fact that the Account Holder is the owner of the respective payment account. It is strictly prohibited to make money transfers in favor of third persons. An Account holder/Player must not allow third parties to use its Account to make deposits to or withdrawals from its Account. In case the Company detects that the respective personal account (bank account, wallet, crypto wallet account, crypto wallet address) is being used by two or more Players, then it can terminate the accounts of all Players and cancel their current winnings and bonuses. In this case the Players are obliged to provide the Company with valid personal accounts for settlement of their deposits from which 20% will be deducted as settlement fee. In case the Player fails to provide the Company with such personal account within 7 days from the respective notification then the deposits will be seized by the Company. The maximum withdrawal amount processed to a player is 1000€ per day, 3000€ per week and 10 000 € per month or equivalent, unless otherwise specified in the Terms and Conditions of a specific promotion. Exceptions may be made to Players with a higher VIP level, if any, at the Company’s sole discretion. The maximum amount that We shall be obliged to pay to You in respect of any single bet or spin, including any single bonus round or free spin, shall be limited to and in no event shall exceed the amount of 100 000 (one hundred thousand) EUR or equivalent (the “Maximum Win Limit”). The Maximum Win Limit does not include any Jackpot winnings. You acknowledge and agree that for certain gaming services Your approved staking level may mean that You may have the opportunity to win above the Maximum Win Limit. Also, the amount of the total winning, including the amount above the Maximum Win Limit, may be deposited on Your Account. You acknowledge and agree that we shall have the right to cut the amount above the Maximum Win Limit from Your Account and pay to You only the Maximum Win Limit. All progressive jackpot wins will be paid in full. Finally, please keep in mind the Company is not a financial institution. Your account will thus not bear any interests and no conversion or exchange services will be offered at any time

12. DORMANT ACCOUNTS

An inactive (dormant) account is a Player Account which a player has not logged into or logged out of for six (6) consecutive months. If your Player Account is deemed to be inactive, the Company reserves the right to charge a monthly administrative fee of €10 or the equivalent in another currency (or the current balance of your account, if less) as long as the balance of your account remains positive. You authorize the Company to debit this fee from Your Player Account on the beginning of the month following the day on which Your Account is deemed inactive, and on the beginning of every subsequent month that Your Account remains inactive. The Company will stop deducting the fee if the Account balance is zero or if the account is re-activated.

13. SELLING OR TRANSFERRING CLAIMS TO THIRD PARTIES

Users are expressly forbidden from selling or legally transferring any claims, rights, or entitlements they may have against the Company to a third party without the Company's prior written approval. This restriction applies broadly to any claims, rights, or entitlements associated with the Company's services, products, or websites.

14. COMPLAINTS

You are free to contact Our customer service team according to the instructions found on the Website to give Us any complaints regarding Our Services. Complaints are handled in the support department and escalated in the organization of the Company in the case that support personnel did not solve the case immediately. You shall be informed about the state of the complaint to a reasonable level. In the event of any dispute, You agree that the server logs and records shall act as the final authority in determining the outcome of any claim. You agree that in the unlikely event of a disagreement between the result that appears on Your screen and the game server, the result that was logged on the game server will prevail, and You acknowledge and agree that our records will be the final authority in determining the terms and circumstances of Your participation in the relevant online gaming activity and the results of this participation. Please note that in order Your complaint to be considered, You must submit it within 2 (two) months of the issue occurring/arising. In case Your complaint refers to an issue occurring/arising more than 2 (two) months ago, your complaint may be disregarded and You hereby declare your consent thereto. For any complaints please contact: [email protected] When we wish to contact you regarding such a dispute, we will do so by using any of the contact details provided in your Player Account. While We may provide translations of these Terms and Conditions for your convenience, in the event of any inconsistency or conflict between the English version and any translated version, the English version shall prevail.